Location & Working Hours

Contact Us

We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

Customer Service
For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
Customer Service Email: service8@newarrivaldress.com

Sales
If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, pls contact service8@newarrivaldress.com

Open time: 8:00-18:00 GMT+8:00 (Monday - Friday)