Customer Service

Company Policies

Company Info

Shipping Guide

Step 1: Add item(s) to your shopping bag

Go to the item page and choose your preferred color, size, quantity, and personalized information (if applicable):

Color Options: If your preferred color is not listed, we cannot offer it in this style.

Size Options: You can choose either standard size or custom sizing. If ordering a custom size, you'll click on the "Custom Measurements", and input your measurements, and you'll need to read and agree to our Custom Sizing terms and conditions before adding the item to your Shopping Bag.

Quantity Option: If we offer a quantity option for an item, you can add more than one item at a time according to your needs.

Once all options are chosen, click "Add to cart". Meanwhile, you can also pick some matching products and add them to your shopping bag.

Go to your shopping bag to review the item(s) selected. Make sure you have chosen the correct color and size.

You can also make some modifications if necessary:

You can input your requirements to make changes to the selected options.

You can click the plus or minus sign to change the quantity of the item.

You can click “Remove” to delete the item you do not need anymore.

Once you've reviewed and made all needed modifications, click "Checkout" to move to the checkout stage.


Step 2: Place Order

Contact information

Fill in your email address so we can contact you by this mail if have any problems.

Shipping Address

Fill in your shipping address

If you haven't registered on our site and are already at the checkout stage, you don't need to register your details. In this section, you can simply input the email address you want to use for your order. After placing your order, our system will automatically create an account for the email address you inputted; we will email you the password for this account.

Delivery Methods

Choose your preferred shipping method.

We offer Standard Shipping for all countries/regions. For customers resident in the US, we also provide expedited shipping options. 

Please Note: The estimated delivery window will automatically update based on your address and could be sooner or later than what is shown in the window.

Use of Coupon

You can Select a coupon or enter the code we have listed on the website to get a discount.

After finishing inputting the above information, please click “Order Submit ” to the next Step.

 

Step 3: Pay

Payment Methods

Choose your preferred payment method and fill in the payment information (if applicable).

We offer a variety of payment options for our customers. Available payment methods differ from country to country. You can check this page for more information.

 

Step 4: Submit your order

Once you have completed the three steps above, you'll need to check again,

Then click "Processed to Pay" and complete your payment.

 

 

After Ordering

Once you've placed your order and completed the payment, you'll be emailed a confirmation once we have received your payment.

 

Orders will not be processed until payment has been accepted. If your payment doesn't go through, we will notify you by email and give you the opportunity to continue with the order. If you get this email, please double-check the status of your order and your payment transaction history. If you believe your payment has arrived, please reply to our notification email with your transaction history. Our customer service team will be happy to help you solve the problem.

 

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